Effective Date: September 19, 2024

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This Refund Policy outlines our refund policy for our Services.

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Refunds for Digital Products

• Non-Refundable: Due to the digital nature of our Services, refunds for digital products are generally non-refundable once the product has been delivered or access has been granted.

• Exceptions: In certain cases, we may consider issuing a refund if there is a significant defect or issue with the product that cannot be resolved.

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Refunds for Services

• Case-by-Case Basis: Refunds for Services will be considered on a case-by-case basis.

• Factors Considered: We will consider factors such as the nature of the Service, the stage of completion, and the reason for the refund request.

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How to Request a Refund

To request a refund, please contact us within 14 days of the purchase or delivery of the product or Service. 

Your request should include:

• Your name

• Your order number/ invoice number/ proof of service initiation with payment screenshot

• The reason for your refund request

• Any relevant documentation or evidence

 

 

Refund Processing

If your refund is approved, we will process it within 3-5 business days. 

Refunds will be issued to the original payment method used for the purchase.

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